Shipping and Returns


  • We aim to ship all orders within 48 hours of being processed.
  • Please note that all our parcels are sent via Royal Mail and delivery times are normally between 2-3 working days.
  • Our standard shipping cost is currently set to £3.95.
  • Please contact us by emailing to track your order, if you do not receive your parcel in this time.
  • We offer FREE delivery on all orders over £50, however, we do charge P&P on all trade orders.

Returns and Refunds

  • We believe you will be delighted with your purchases but there may be occasions when it is necessary to return an item.
  • Please note, we do not issue any refunds on any of our products, unless an item is faulty.
  • In the unlikely circumstance that you receive a faulty product, the product can be replaced or fully refunded.
  • In the event of a refund, this will be refunded by the same method used to pay for your original purchase.
*Disclaimer* This website is for information purposes only. This information is not meant to diagnose, treat, cure, mitigate, or prevent any type of disease or medical condition. Before taking any information on this website as advice, you should seek the advice of a licensed professional. Biospan Limited is not liable for any direct, indirect, consequential, special, exemplary, or other damages arising from individuals who seek information for this website.

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